Our new "Europe Big Shoulder" handbag is the perfect accessory for any elegant and stylish woman. With a single shoulder and portable design, this handbag is both functional and fashionable.

Made of high-quality PU material, this handbag is durable and easy to clean. It has plenty of space to carry all of your essentials, including your mobile phone and long wallet.

This handbag is available in a range of colors to suit your personal style. Choose from multi-color options to find the perfect match for your outfit. The main bag, zipper bag, and ID bag structure allow for ample storage and organization.

With a size of length 30width 13.5height 20*portable 15 (CM), this handbag is the perfect size for everyday use. Don't miss out on the opportunity to own the "Europe Big Shoulder" handbag. Add it to your collection today!

Product Introduction:

Function: single shoulder, portable
Material: PU
Capacity: mobile phone, long wallet, etc.
Color: multi-color optional
Style: elegant
Structure: main bag, zipper bag, ID bag...


Size Information:
Specification: length 30*width 13.5*height 20*portable 15 (CM)

Shipping policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1 - 7 business days of processing and production time for your order to ship out. 

Estimated Processing Time:

• 1-3 days for 80% orders
• 4-8 days for 15% orders
• Over 8 days for 5% orders

HOW LONG IS THE SHIPPING TIME?

Fast Line shipping:

• Average transit times to the United States: 3- 9 Business days
• Average transit times to the United Kingdom: 4- 9 Business days
• Average transit times to the Canada: 6- 9 Business days
• Average transit times to the Australia: 6- 14 Business days
• Average transit times to International: 6 - 19 Business days

DHL shipping:

• Average transit times to the United States: 3- 7 Business days
• Average transit times to the United Kingdom: 3- 7 Business days
• Average transit times to the Canada: 3- 7 Business days
• Average transit times to the Australia: 3- 7 Business days
• Average transit times to International: 3- 7 Business days

Standard shipping:

• Average transit times to the United States: 7- 15 Business days
• Average transit times to the United Kingdom: 7- 12 Business days
• Average transit times to the Canada: 7- 20 Business days
• Average transit times to the Australia: 7- 18 Business days
• Average transit times to International: 7 - 24 Business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped. All you need to do is send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

FOR PRE-ORDERED OR BACK-ORDERED ITEMS
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

If this happens to you, please contact us with:

    - Your order number.

    - A picture of the damaged product.

Once received, we'll be happy to send out another free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)

Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kanustore.net.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@kanustore.net.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@kanustore.net.